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Customer Engagement Plan

The Customer Engagement Plan is ideal for organizations or users that are looking mainly for CRM functionality.

This plan bundles multiple applications from Dynamics 365 Enterprise Edition that focus on building and supporting customer relationships. This includes applications for Sales, Field Service, Customer Service, Project Service Automation, and Microsoft Social Engagement, along with PowerApps. 

Customer Engagement Plan offers Full User and Team Members subscription levels. Pricing for Full Users has five tiers, based on the organization’s number of users. 

You can also purchase any of the applications a la carte. 

Find an overview of all three available Enterprise Edition plans here

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Full User License - Customer Engagement Plan, Tier 1
  • USD $115.00
  • Retail price USD $115.00
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Full User License - Customer Engagement Plan, Tier 2
  • USD $90.00
  • Retail price USD $90.00
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Full User License - Customer Engagement Plan, Tier 3
  • USD $80.00
  • Retail price USD $80.00
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Full User License - Customer Engagement Plan, Tier 4
  • USD $70.00
  • Retail price USD $70.00
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Full User License - Customer Engagement Plan, Tier 5
  • USD $60.00
  • Retail price USD $60.00
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Team Member License - Customer Engagement Plan
  • USD $8.00
  • Retail price USD $8.00
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Customer Engagement Plan for CRMOL Basic Users (Qualified Offer)
  • USD $57.50
  • Retail price USD $57.50
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Customer Engagement Plan for CRMOL Professional Users (Qualified Offer)
  • USD $86.30
  • Retail price USD $86.30
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Full User License - Dynamics 365 for Sales
  • USD $95.00
  • Retail price USD $95.00
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Operations Devices License - Dynamics 365 for Sales
  • USD $145.00
  • Retail price USD $145.00
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Dynamics 365 for Sales for CRMOL Basic Users (Qualified Offer)
  • USD $50.00
  • Retail price USD $50.00
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Dynamics 365 for Sales for CRMOL Professional Users (Qualified Offer)
  • USD $76.00
  • Retail price USD $76.00
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Full User License - Dynamics 365 for Customer Service
  • USD $95.00
  • Retail price USD $95.00
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Operations Devices License - Dynamics 365 for Customer Service
  • USD $145.00
  • Retail price USD $145.00
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Dynamics 365 for Customer Service for CRMOL Basic Users (Qualified Offer)
  • USD $50.00
  • Retail price USD $50.00
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Dynamics 365 for Customer Service for CRMOL Professional Users (Qualified Offer)
  • USD $76.00
  • Retail price USD $76.00
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Full User License - Dynamics 365 for Field Service
  • USD $95.00
  • Retail price USD $95.00
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Operations Devices License - Dynamics 365 for Field Service
  • USD $145.00
  • Retail price USD $145.00
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Resource Scheduling Optimization - Dynamics 365 for Field Service, Add-On
  • USD $30.00
  • Retail price USD $30.00
  • Qty: